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In order to support its new operational model ICE-WATCH has decided to renew its information system.  A requirements specification document based on the new model has been setup in order to select the new ERP software.
The new ERP was intended to allow the different operating units to communicate in a seamless manner: Bastogne (Wallonia – Belgium), Hong Kong, …

During the implementation phase, particular attention has been paid to the specificities of the watchmaking sector and of design and fashion products.  The ERP has been implemented without major modification of the software itself.

The new ERP is now operational.
It has been fully integrated with the other existing software: e-Commerce system used by the distributors network and EDI applications.

The two warehouses Hong Kong and Bastogne are now operating with a single IT system.