Integrated Applications

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Selecting and implementing an Integrated Application for your organization?

The market of integrated applications is continually evolving. Coming from a pure integration of financials with MRP (Material requirements Planning), ERP is now the transactional backbone in a more exhaustive Application Architecture, including: document management, mobile and pervasive devices, Business Intelligence, CRM, Warehouse Management systems, and much more.

How to make the right choices to build and maintain such an integrated platform?

As a neutral and independent IT partner, we guide you to select and implement the solution that offers the best strategic and organizational alignment perspective.  This process includes a business case evaluation.

ERP

Since the early 90ties, we gained experience with virtually every active ERP system on the Belgian market in more than hundred selections and implementations.

Our ERP related services are:

  • Business case driven software selection adapted to the client’s business strategy
  • Balanced contract shaping guarantying the right leverages during the implementation
  • Implementation support according to an Implementation Operational Reference in order to conduct to a successful implementation
  • Optimization of an existing ERP implementation

Business Intelligence - BI

The Business Intelligence layer generally completes the application architecture of an enterprise information system.

It allows converting the vast amounts of information and data from a company into useful intelligence to support smart decision making. It makes sure you can steer a business based on your main KPI’s (Key Performance Indicators).

Our BI related services are:

  • Analysis of the reporting requirements
  • Set up of a BI development plan
  • BI tool and vendor selection
  • Definition of the data model of the data warehouse
  • Development of the Extraction, Transfer and Load procedures and programs
  • Detailed definition of the management reports to be developed

Customer Relationship Management - CRM

Customer Relationship Management applications have evolved into a sales support, marketing, and after sales service tool. Often it is called XRM: supporting processes related to all possible contacts: not only customers, but also partners, vendors, volunteers, ….

Our CRM related services are:

  • Business case driven software selection adapted to the client’s business strategy
  • Balanced contract shaping guarantying the right leverages during the implementation
  • Implementation support according to an Implementation Operational Reference in order to conduct to a successful implementation
  • Optimization of an existing CRM implementation

Convinced by our approach?

Do not hesitate to further inquire about our services

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