Change Management

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Dealing with changes in your enterprise?

Managing change is a major Key Success factor for an ICT project.

The following principles are helpful to achieve the expected outcome:

  • The success of an ICT project is more dependent on good Change Management than it is on technical competence: 20% technology and 80% of change management.
  • The outcome is dependent on how well the non technical aspects of the Change: organization, responsibilities, reporting lines, process design are taken care of.
  • Good Change Management is mainly to be embedded in the standard implementation approach steps instead of having separate and rather peripheral project activities

The following Change Management issues are to be focused on:

  • Top management involvement
  • Change resistance at all levels
  • Communication and motivation
  • Responsibility and job content changes
  • Business alignment

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